Win Report: Six words, seven percent more leads
Win Reports help you grow your business by showing our methodology at work. Each Win Report showcases a real-world test, sharing the research, insights, and techniques that led to the win.

Trusted by Airbnb, Pinterest, and Headspace, Mobbin enables UX designers and product owners to take inspiration from over 300,000 real screens and 24,000 real navigation flows.
Research: Finding hidden objections
If you’ve read our article on the Safe Step Principle, you’ll know that every step in a funnel represents a moment of commitment for your potential customers. Even small steps trigger a quiet internal calculation: What could go wrong if I do this?
That’s why some of the easiest tests to run are those that address and neutralise potential objections… even when an “offer” already looks persuasive.
For example, Mobbin provides a free account that lets visitors explore a subset of its library before deciding whether to upgrade. This sign-up is a crucial step in the funnel, creating a pool of qualified leads while giving designers a low-risk way to see whether Mobbin fits their needs.
When we spoke to customers, many described the free account as an important part of their decision to join:
“…it’s great that I can explore for free first.”
But “free” doesn’t necessarily mean risk-free, especially for experienced users. When we searched for similar situations in our Wins Database, two proxy objections emerged:
- A fear that “free” accounts were temporary and would require “registering” a credit card.
- A concern that subscribers would be “trapped” in a relationship that was hard to cancel.
Would Mobbin’s conversion rate rise if we addressed and neutralized these concerns?
The original page (or control)
Here’s the original sign-up screen, offering a quick registration via Google or an email-based account:

The tested page (or variation)
Here’s the variation that we tested:

The test included two changes:
- A six-word risk reversal immediately before the call to action: “No credit card required. Cancel anytime.”
- A new proof element: “Supporting 870,000+ designers worldwide” in place of the client logos at the bottom of the page.
Both changes aimed to reduce the perceived risk for new visitors.
Result: +7% sign-ups
During the test, we observed a 7% increase in sign-ups for Mobbin’s free plan.
This test is also an almost textbook example of one of the fundamentals of our methodology: Objection / Counter-Objection (O/CO). (Learn more in this Copywriting Friday article.)
We identified two latent objections that weren’t being voiced explicitly—and then neutralised them directly, in plain language, at the exact moment of commitment.
It’s the kind of experiment almost any team can run. And as this result shows, it often pays to test it even when the offer already looks strong.
What next?
As usual, we added the test to our proprietary Wins Database, then looked for ways to apply its lessons to other parts of Mobbin’s business and then to other clients.
If you want us to grow your profits—quickly and efficiently—check if you qualify for a free one-on-one strategy session with one of our CRO consultants.
We’ll only work with you if we believe we can get amazing results together. Our success has come entirely from positive word of mouth, and we plan to keep it that way.
Thanks to Mobbin for letting us share these insights (and for being such an awesome team to work with).
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