The ultimate cheat sheet of cognitive biases

Brains make systematic errors of judgment, known as cognitive biases.

Cognitive biases are important for conversion. You want them on your side. Because your visitors unwittingly use them when deciding whether to buy or not.

Wikipedia’s list of cognitive biases is great, but Buster Benson from Slack got frustrated at its messiness—so he classified all of the biases, making them easier to understand and learn. His summary page is an amazing way to get them into your head (not that they aren’t in your head already, in a different form).

Once you have read Buster’s page, and you understand what each bias is, you may find the following awesome diagram—created by John Manoogian III—useful as a way of remembering them all. (You can click on the diagram to enlarge it.) You can buy a poster of it here.

An infographic of cognitive biases

The ultimate classification of cognitive biases is perhaps the easiest way to understand how people jump to conclusions. You can click to enlarge it. (Image credit. CC BY-SA 4.0)



© 2019 Implementra Limited trading as Conversion Rate Experts. All rights reserved.