“These folks will increase your conversion rate dramatically,” says Hiten Shah, co-founder of Crazy Egg

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Hiten Shah is an influential entrepreneur and startup advisor. He is the co-founder and president of Crazy Egg, a leading web-analytics service, which we helped to grow by 363%.

A short video interview with the client

“These folks will increase your conversion rate dramatically.”

A transcript of the video

“They know exactly what to do and how to get the answers you need to improve your conversions.

“My name is Hiten Shah and my company is Crazy Egg. I’m one of the founders. What Crazy Egg does is it provides a visual heat map of where people are clicking on your page.

“Before we worked with Conversion Rate Experts, because we had a very small team, we were very focused on our product and not so much on actually improving our conversions. We started working with Conversion Rate Experts after already trying some other ways of trying to improve our conversions, whether it was trying things ourselves or hiring other independent consultants.

“Because of the process that we went through, they actually first focused on understanding our customers. We believe that actually led to the increase in conversions and tests being not just guesses but actual learnings based on what customers were talking about or saying, or based on what they were telling us about our product, and why they weren’t signing up and things like that.

They actually first focused on understanding our customers.

“Now that we’re working with Conversion Rate Experts, we’re iterating all the time. It’s not about second iterations, or third iterations, or big projects—it’s actually about focusing in on the things that are really going to help the business and help us make more money.

“If someone were to ask me about Conversion Rate Experts, I would say, “What are you waiting for? These folks will increase your conversion rate dramatically and you will have an ROI with them very fast.”

These folks will increase your conversion rate dramatically and you will have an ROI with them very fast.


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