“The CRE team made it their business to understand ours… The results spoke for themselves,” says Journey Health & Lifestyle

The following is from our huge library of client successes—why not discover how we can help grow your business?

The best CRO strategies don’t come from guessing what to test. They come from deeply understanding visitors—especially the ones who don’t convert.

That’s exactly what Janice Jacobs, VP of Marketing & Ecommerce of Journey Health & Lifestyle valued about working with CRE:

“The CRE team made it their business to understand ours—immersing themselves in our customer journey before ever touching a single test.
“That curiosity built a foundation which led to smart, strategic experiments across our full funnel, from landing pages to checkout.
The results spoke for themselves.”

Journey Health is a health and mobility brand designed to help older adults stay active, independent, and comfortable in everyday life.

Their range of power chairs, scooters, upright walkers, rollators, and daily living products are built for ease of use, portability, and dependable support, helping customers move confidently at home, outdoors, and on the go.

One way we build that understanding is through Method Marketing, where we become the customer ourselves.

After the method marketing was complete, we donated it to a local organization that provides mobility products for seniors in need.

That may sound unusually hands-on, and it is, but when you experience the journey as a real customer, you spot things that are hard to see otherwise—moments of uncertainty, hidden friction, missing reassurance, and questions that need answering before someone feels ready to buy.

Your non-converting visitors already know why they aren’t buying

When we work together, our goal is to uncover those reasons. To answer…

Why did they hesitate?
What were they uncertain about?
What did they expect to see but couldn’t find?
What were they comparing you against?
What almost persuaded them, but not quite?
Those questions are where the biggest wins often hide.

And that’s what we can help you answer too!

What’s your goal today?

1. Hire us to grow your company

We’ve generated hundreds of millions for our clients, using our unique CRE Methodology™. To discover how we can help grow your business:

Read our case studies, client success stories, and video testimonials.
Learn about us, and our unique values, beliefs and quirks.
Visit our “Services” page to see the process by which we assess whether we’re a good fit for each other.
Schedule your FREE website strategy session with one of our renowned experts.

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2. Learn how to do conversion

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Browse hundreds of articles, containing an amazing number of useful tools and techniques. Many readers tell us they have doubled their sales by following the advice in these articles.

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3. Join our team

If you want to join our team—or discover why our team members love working with us—then see our “Careers” page.

4. Contact us

We help businesses worldwide, so get in touch!

The most successful enterprises use us. (And the fastest-growing startups too.)

…and helped to grow many of the web’s most sophisticated companies (including Amazon, Apple, Google, Facebook, and Dropbox). Plus, we’ve grown many smaller companies in 41 countries in 11 languages. How can we help you?