Tools and tips: the world’s fastest projects; 3X your speed with kaizen; and how to use heat maps

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Published: January 2020

Happy New Year! We hope your 2020 turns out to be as good as its name sounds. (Not since 1999 and 2000 have we had such good year names, and we won’t have another till 2222.)

Here are some great resources we have recently shared with one another

(We don’t profit from recommending things. We just love sharing things we think you’ll appreciate. You can see our other Tips and Tools articles here.)

Take inspiration from projects that were completed “impossibly” quickly

The Eiffel Tower was built in just two years and two months.

Stripe’s CEO, Patrick Collison, has compiled a list of projects that were completed incredibly quickly. The list includes the following:

  • The first jet fighter used by the US Air Force (the P-80 Shooting Star) was designed and delivered in just 143 days.
  • The Empire State Building was built in just 410 days.
  • The Eiffel Tower was built in two years and two months and cost only $40 million in 2019 dollars.
  • Amazon announced Amazon Prime just six weeks after it started to implement it.

We obsess over speed—not just because it makes things happen faster, but because it often makes the difference between something happening and not happening at all. There are many frictional forces that can stop a project from happening—work can go stale; the window of opportunity can pass; people and resources can move on. The antidote is speed.

Use kaizen to make your company run several times faster

We’ve written before about how we run our company according to well-designed processes and flows. This 23-minute video from FastCap’s Paul Akers shows his team using the Japanese technique of kaizen (constant improvement) to reduce the duration of a process from 45 seconds to 14 seconds. That’s a tripling of productivity in a single session. Many teams don’t achieve that in a year.

If you don’t have time to watch the whole video, you’ll get the idea from the first 5 minutes 30 seconds. You might want to share the video with your team members—and then ask them which of your company’s repetitive activities could be kaizened to a fraction of their length.

Remember that carrying out kaizen doesn’t just save you time—it makes you better at kaizen. Whereas time spent on repetitive work only makes you better at repetitive work.

The complete guide to website heat maps

We’ve described elsewhere how heat maps can tell you a lot about what’s going wrong with your website.

The complete guide to website heat maps, published by Hotjar, describes in detail the different kinds of heat maps, and explains how to use them to grow your business.

A screenshot of the scroll map and move map for the Hotjar homepage.
A scroll map (left) and a move map (right) for the Hotjar homepage.

Tips for organizing your home (and workplace)

If you’re looking to organize your house—or workplace—you might get inspiration from the YouTube video The Most Organized Home in America (Part 2 is here). There’s a section on each room of the house, so you might want to skip to the room you’re currently organizing. Although the video is over the top, we found it to be richer in “best practices” than most guides to organization.

Don’t get sued for accessibility problems

Accessibility is like the ramp at the entrance to a public building: It’s barely noticeable if you don’t need it, but if you do, it’s the difference between being welcomed in or locked out.

According to this article by Fortune, the Americans With Disabilities Act is stimulating a wave of lawsuits against companies whose websites have accessibility limitations.

The trend began after the Supreme Court indirectly ruled that people who are visually impaired are now legally able to sue retailers if their websites are not accessible.

We are committed to sharing and amplifying articles about accessibility and inclusive design. It’s within the power of our industry to make all websites inclusive, and it shouldn’t take long. The more we all talk about it, sharing best practices, tools, resources, and knowhow, the faster it’ll happen.

Speaking of which, TheBigHack is an excellent hub for resources for inclusive design.

A screenshot of the TheBigHack.
TheBigHack is an excellent hub for resources for inclusive design.

Migrate your company from Excel to Google Sheets

All our company’s reporting is done within Google Sheets, and we love it. All our systems interface with Sheets, resulting in a single dashboard for the whole company.

If you’d like to explore how Google Sheets could benefit your company, see “Excel To Sheets,” a free, thorough guide by Google Sheets expert Ben Collins. The guide addresses many of the concerns, challenges, and benefits of migrating from Microsoft Excel to Google Sheets.

Discover some fantastic board games

We’ve been enjoying many of the games on the Board Game Gift Guide 2019. If you’re new to modern board games, we recommend you begin with a game that has a “weight” (a measure of its complexity) less than 2/5.

Over the holidays, the game Just One was popular with all our non-board-gaming friends and relatives—and it takes just a few seconds to learn. Survive and Jaipur were also big hits.

See the scale of the universe

If The Moon Were Only One Pixel is a stunning depiction of the scale of the solar system (with some interesting points along the way). It works better on a desktop computer.


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