63% increase in sales for Morphsuits, an ecommerce business

MorphCostumes designs and sells innovative fancy dress costumes worldwide—including the famous Morphsuits. It has become one of the hundred fastest-growing companies in the UK.

A short video interview with the client

 

“Our experience with working with Conversion Experts has been really positive.”

A transcript of the video

“The best aspects of working with Conversion Experts have been the commitment that they’ve had to improving our business, and the time that they’ve spent to actually understand it.

“My name is Hugh Gilmour. I’m the IT Director for Morphsuits. Conversion rates really are important to us because of the volume of visitors that we get through our website. Any small changes that we make, in terms of converting people from visitors to customers, make a big difference to our revenue and ultimately to our bottom line.

Any small changes that we make, in terms of converting people from visitors to customers, make a big difference to our revenue and ultimately to our bottom line.

“Our experience with working with Conversion Experts has been really positive so far. The transparency and the collaborative nature of their process is really good. The consultant that we’ve had has been excellent. His passion and his desire to actually improve our business has been really impressive. And the lengths and the amount of time that he’s prepared to put in to help us has been really impressive.

The transparency and the collaborative nature of their process is really good.

“Primarily we chose to work with them as part of a progression from hearing about them and getting good references from other people. And then we began to speak to them, and they spent a lot of time speaking to us prior to us actually signing up with them, to explain their process. Primarily to explain their process, but also secondarily to understand a little bit about our business, to find out if they would have been a good fit.

“That impressed us quite a lot, the fact that they were prepared to spend that time, investing their time effectively, in learning our business before they came on board. So that was great.

They spent a lot of time speaking to us prior to us actually signing up with them, to explain their process.

“The best aspects of working with Conversion Experts have been the commitment that they’ve had to improving our business and the time that they’ve spent to actually understand it. The depth that they’ve gone to and the length that they’ve gone to to engage with our customers, to really find out in detail what objections our customers had, and any problems that they’ve had doing what they wanted to do on the website.

The best aspects of working with Conversion Experts has been the commitment that they’ve had to improving our business.

“They’ve not just had a look at the website and decided that those are the problems; they’ve actually gone out and done the work necessary to get the feedback from the customers. So we know, when we’re thinking about making changes, that anything that they’re suggesting is backed up by the data.”

Anything that they’re suggesting is backed up by the data.


What you should do now

1. If you’d like us to work on your website—to dramatically improve your conversion rate and profits (like we did for all these companies), then claim your FREE website strategy session. On this free phone consultation, one of our experts will discuss your conversion goals and suggest strategies to double your sales.

2. If you’d like to learn conversion for free, go to our “Learning Zone” page, where you can download templates of million-dollar winning pages. Or, if you’d like us to build your company’s in-house capabilities (not for free), then contact us and we’ll discuss your requirements.

3. If you’d like to work for us—or see why our team members love working for us—then see our “Careers” pages.

4. If you enjoyed this article, then so will your friends, so why not share it on LinkedInTwitterFacebook and Email

All of our articles are subject to our Testimonial Protocol, which is described here.


Next article

Ecommerce conversion optimization: Two winning tests for a multilingual online florist

Previous article

241% increase in sign-ups for MyFitnessPal, a leading health app


We work with clients in any country

So far, we’ve worked with clients in 9 languages and in 22 countries.

Contact us

New York

445 Park Avenue
9th Floor
New York, NY 10022
USA
Phone: +1 (212) 829-5720
Fax: +1 (212) 658-9097

London

222 Regent Street
London
W1B 5TR
United Kingdom
Phone: 0800 043 2650 or
+44 (0)203 368 6212
Fax: 0870 838 1135

Staffordshire, UK

The Spode Wing
Hawkesyard Hall
Armitage Road
Rugeley, Staffordshire
WS15 1PU
United Kingdom
Phone: 0800 043 2650 or
+44 (0)203 368 6212
Fax: 0870 838 1135


© 2017 Implementra Limited trading as Conversion Rate Experts. All rights reserved.

Feedback